Last updated: Jan 2026
Emergency and safety notice
This service is intended only for non-emergency health concerns that may be addressed through telehealth.
If you believe you are experiencing a medical emergency, call 911 immediately or go to the nearest emergency room.
Telehealth is not a substitute for in-person care in all situations.
Arbitration and class action waiver notice
These Terms include a dispute resolution and arbitration section that affects your rights.
In most cases, disputes must be resolved by individual arbitration and not as a class action.
Please review the Dispute resolution and arbitration section carefully.
These Terms
These Terms and Conditions (Terms) govern your access to and use of this website and any pages where these Terms are posted (Website), plus any related online tools, portals, forms, messaging, scheduling, and payment features made available through the Website (Platform).
The Platform and certain administrative support functions may be provided using technology and operational support services from a third-party telehealth operations provider. If you access the Platform through a co-branded experience, embedded page, or link from another site, these Terms still apply.
By clicking “I Agree,” “Continue,” “Proceed,” “Register,” “Sign Up,” or a similar button, or by otherwise accessing or using the Website or Platform, you agree to these Terms and any policies referenced in these Terms.
If you do not agree, do not use the Website or Platform.
Definitions
For clarity, the following terms have specific meanings in these Terms.
Company, we, us, or our means RU Marketing, LLC.
You or your means the individual accessing or using the Website or Platform.
Clinician means an independent, licensed healthcare professional and or clinician group who may provide clinical services to you.
Third Parties means entities other than us, including Clinicians, pharmacies, laboratories, shipping carriers, payment processors, and technology providers.
Content means text, graphics, images, audio, video, documents, downloads, trademarks, logos, designs, software, and other materials made available through the Website or Platform.
User Content means information, text, images, videos, messages, documents, and other materials you submit through the Website or Platform.
Website content and informational use
The Website may include general information about services, telehealth concepts, wellness topics, conditions, or products. This information is provided for general informational purposes only.
We do not provide medical advice through the Website. Do not rely on Website content as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare professional.
If you think you may have a medical emergency, call 911 or go to the nearest emergency facility.
What we do and what we do not do
We provide technology and administrative services that help users access telehealth-enabled care and coordinate related non-clinical functions. This can include account creation, intake collection, scheduling support, customer support, payment processing, and communications tools.
We are not a medical group and we do not practice medicine. We do not provide diagnoses, treatment, or prescriptions.
Clinical services, if offered through the Platform, are provided by independent Clinicians. Clinicians are solely responsible for clinical decision-making.
Platform support and support contacts
The Platform may be powered, supported, and administered in whole or in part using technology and operational support services from Healthaide LLC, including for technical support, intake collection, scheduling support, communications tools, and payment processing.
RU Marketing, LLC provides general and non-clinical support for users.
Healthaide LLC provides medical support exclusively.
If you have a medical question, contact your Clinician through the Platform or reach out to support@healthaide.io for assistance.
Separate telehealth consent
To receive telehealth services, you may be required to review and accept a separate telehealth consent. That consent is incorporated into these Terms by reference.
Changes to the Website, Platform, and these Terms
We may update the Website, Platform, Content, and these Terms at any time. Continued use constitutes acceptance.
Availability, eligibility, and verification
Services may not be available in all locations. We may verify identity and eligibility.
Account registration and security
You are responsible for maintaining account security and notifying us of unauthorized access.
Electronic communications and e-sign consent
You consent to receive communications electronically (email, SMS, etc.). Message and data rates may apply. You may opt out by replying STOP where applicable.
Not for emergencies
This Platform is not monitored for emergencies. Call 911 if needed.
Your responsibilities and accurate information
You agree to provide accurate and complete information and understand risks of inaccurate data.
Telehealth limitations and clinical appropriateness
No guarantee of treatment, prescription, or availability of services.
Prescriptions, pharmacies, and fulfillment
Pharmacies are independent third parties responsible for fulfillment.
Laboratory testing and diagnostics
Labs are third parties. Results may vary.
Products, shipping, and special handling
Shipping is not guaranteed. You are responsible for accurate details and product handling.
Fees, billing, and payment authorization
You agree to pay all fees and authorize charges including recurring payments where applicable.
Subscriptions and automatic renewals
Subscriptions renew automatically unless canceled.
Cancellations
You may still be responsible for fees incurred before cancellation.
Refunds, returns, and payment disputes
All sales are final unless otherwise required by law or approved at our discretion.
Privacy, health information, and security
Our Privacy Policy is available at:
www.thepeptidesource.shop
User Content, feedback, and permissions
You grant us rights to use submitted content as needed to operate services.
Acceptable use
You agree not to misuse the platform or engage in prohibited conduct.
Intellectual property and trademarks
All content is owned by RU Marketing, LLC or licensors.
Third-party services and links
We are not responsible for third-party services or content.
Disclaimers
Services are provided “as is” without warranties.
Limitation of liability
Liability is limited to amounts paid for services.
Assumption of risk
You accept risks associated with telehealth.
Indemnification
You agree to indemnify us from claims related to misuse.
Termination
We may suspend or terminate access at any time.
Governing law
These Terms are governed by the laws of the State of Texas.
Dispute resolution and arbitration
Disputes will be resolved via binding individual arbitration in Texas.
You may opt out by emailing:
support@thepeptidesource.shop
Time limit to bring claims
Claims must be brought within 1 year.
Force majeure
We are not liable for events beyond our control.
Assignment
We may assign these Terms as needed.
Severability
Invalid provisions do not affect the rest.
No waiver
Failure to enforce a provision is not a waiver.
Survival
Certain provisions survive termination.
Notices
We may notify you via website, email, or platform.
You may contact us at:
support@thepeptidesource.shop
Entire agreement
These Terms constitute the full agreement.
Contact
For medical support, use your patient portal.
For general support, contact:
RU Marketing, LLC
Email: support@thepeptidesource.shop